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Refractionist & Sales Specialist at Lenskart HTO
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Competencies
Expertise in engaging customers, understanding their needs, and delivering personalized solutions to ensure satisfaction.
Proven ability to increase sales through effective communication, product knowledge, and customer engagement.
Skilled in conducting eye tests, suggesting appropriate eyewear, and providing optical recommendations.
Competent in MS Word, MS Excel, and basic internet use for administrative and communication tasks.
Education
Languages
Summary
Dedicated professional with experience in eye refracting, customer service, and sales. Skilled in enhancing customer satisfaction and driving store growth through personalized solutions and effective communication.
Key Achievements
- Enhanced customer satisfaction through personalized eye testing and frame selection, resulting in increased customer loyalty.
- Successfully managed online leads and in-home visits, improving conversion rates and sales performance.
- Contributed to store sales growth by advising customers on eyewear options and refraction services.
Experience
Refractionist &Sales
Attending Online Leads. Visiting Customer Home For Eye Testing & Frames Selection. Responsible Customer Satisfaction & WOW Factor
Sales Executive
Responsible for Daily Showroom Sales. To Increase Sales & Conversion Of Store. Eye Refraction & Suggestion Glass