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Competencies
Demonstrated experience with Security Operations Management.
Demonstrated experience with Risk Assessment.
Demonstrated experience with Incident Management.
Demonstrated experience with Control Room Operations.
Demonstrated experience with Staff Training.
Education
Summary
Professional profile
Experience
Operational Manager
Develop, implement, and maintain organizational policies and standard operating procedures. Conduct comprehensive security and staff audits to ensure compliance and operational effectiveness. Evaluate and continuously improve existing systems and processes to enhance efficiency and performance. Ensure staff are trained in accordance with established training schedules; conduct assessments to verify competency and compliance. Analyses and assesses security operations to identify risks, gaps, and opportunities for improvement. Establish and enforce security standards, policies, and procedures in line with organizational and regulatory requirements
Control Room Manager
Oversee and manage the offsite control room for DRD operations (i.e., Ergo, City Deep/Knights and Far West), eighteen team of controllers.. Manage the operations linking the control room and rapid response functions. Ensure that the staff are trained according to training requirements schedules and assessments are done to confirm competency.. Report writing, investigation and auditing. Management of Security Service Level Agreements with clients to full compliance. Plan, direct and coordinate operations on the allocated site. Manage security manpower activities
Risk Manager
Responding to medical, bomb, fire or intrusion alarms following emergency response procedures. Prepare reports or make presentations on internal investigations, losses or violations of regulations, policies and procedures. Identify, investigate or resolve security breaches. Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies and directives. Analyze and evaluate security operations to identify risks or opportunities for improvement. Create or implement security standards, policies and procedures
Loss Control Manager - Shoprite
Helping clients with Profit Margins. Implement or monitor process to reduce financial losses. Data Sales analyses. Conduct store audits to identify problems areas or procedural deficiencies. Direct work of contract security officers or other loss prevention agents
Field Market – (Checkers and Pick n’ Pay)
Responsible for the design, implementation, and execution of field marketing campaigns. Responsible for all clientele queries and set up for stock. Data Sales analyses and stock reconciliation. Profits margins with targeted projected margins
Laboratory Technologist
BMR (Base Metal Refinery) and PMR (Platinum Mineral Refinery) – assigned tasks by helping in performing direct laboratory experiments and sample collection.. Assist with SANS 14001 and SANS 9001 in terms of Safety, Health and Environment. Technology support for industrialization programmers. Develop an understanding and competency of the main routine laboratory processes used in the extractive metallurgy – Leaching including atmospheric, pressure and Bio (bacterial) leaching.. Technical auditing of pilot plants trails, full scale process, plant troubleshooting and process optimization.. Water purification plant – operation of disinfection (Chlorine and Ammonia injection system), monitoring and control of sample analysis in accordance with Water Quality guidelines procedures.. Evaluating laboratory data and ensuring data input to Laboratory Information Management System.. Compile preliminary reports with a basic degree of data manipulation such as calculating extractions.
Site Inspector
Site and Security inspector of Nelson Mandela Bridge construction site. Communication and consultation between Security companies and JRA. Responding to medical, bomb, fire or intrusion alarms following emergency response procedures. Prepare reports or make presentations on internal investigations, losses or violations of regulations, policies and procedures. Identify, investigate or resolve security breaches. Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies and directives. Analyze and evaluate security operations to identify risks or opportunities for improvement. Create or implement security standards, policies and procedures
Call Centre Agent and Marketing Assistance
Call center agent (i.e., inbound). Brand marketing team regarding promotion and design (i.e., Research, Planning, Operating Campaigns)