Logistics & Operations Coordinator
Demonstrated experience with Sales.
Demonstrated experience with Customer Engagement.
Demonstrated experience with Interpersonal Communication.
Demonstrated experience with Logistics Coordination.
Demonstrated experience with Route Planning.
Professional profile
Manage day-to-day logistics and transport coordination, including planning vehicle routes, deliveries, collections and customer drop-offs.. Coordinate the movement of tyres, casings, scrap tyres and other products between the branch, suppliers and customers.. Plan and allocate daily driver routes to ensure efficient and timely deliveries and collections.. Follow up with drivers and customers regarding delivery schedules, collections, outstanding items and required documentation.. Process and coordinate customer orders, quotations, invoices, job cards, purchase orders and goods received documentation.. Assist with stock and tyre movement control, including receiving goods, allocating products and tracking items moving between locations.. Conduct vehicle and tyre inspections and ensure the correct products are allocated to customer requirements.. Manage customer relationships across both existing and newly acquired accounts through regular communication, follow-ups, site visits and sales activities.. Generate new business through cold calling, customer visits, lead generation and relationship development.. Manage the sales process from initial enquiry and quotation through to order confirmation, delivery and customer follow-up.. Prepare and communicate quotations, negotiate with customers and follow up on outstanding opportunities to secure sales.. Coordinate closely with customers, drivers, suppliers and internal staff to resolve delivery, stock and order-related issues.. Maintain accurate Excel records and administrative documentation relating to deliveries, fuel, orders, invoices and logistics activities.. Assist with daily operational planning to ensure the branch's sales, logistics and delivery requirements are completed efficiently.
Assisted the teacher with lesson planning, classroom management, and student engagement.. Provided one-on-one or small group support to students needing extra help with their studies.. Helped present lessons, activities, and discussions, ensuring students stayed engaged and understood the content.. Assisted with marking assignments, tests, and projects while providing constructive feedback.. Supported school events, sports, and cultural activities, contributing to student development beyond the classroom.. Helped maintain discipline and a positive learning environment by enforcing school rules and guidelines.. Managed classroom materials, recorded attendance, and assisted with paperwork.. Engaged with students, teachers, and parents to support academic and social growth.. Worked in various subjects and grade levels, adjusting to different teaching styles and student needs.. Acted as a mentor to students, providing motivation, encouragement, and academic support.
Ensured prompt and accurate delivery of food orders to customers.. Provided friendly and professional service, enhancing customer satisfaction.. Planned efficient delivery routes to reduce fuel consumption and improve delivery times.. Managed cash and card payments securely and accurately.. Performed routine vehicle checks to ensure safety and reliability.. Quickly adapted to traffic delays, incorrect addresses, or customer requests.. Double-checked orders to ensure correct items were delivered.. Coordinated with the kitchen and customers to handle special requests or issues.. Managed multiple deliveries efficiently under high-pressure conditions.. Adhered to road regulations and company policies to ensure safe and responsible driving.
Oversaw the efficient planning and supervision of trucks and drivers to ensure timely deliveries.. Optimized routes to reduce fuel costs and improve delivery times with the operations manager.. Provided real-time support and coordination to drivers to address challenges on the road.. Used tracking systems to monitor vehicle locations, driver performance, and delivery progress.. Quickly addressed delays, breakdowns, and logistical issues to minimize disruptions.. Ensured rules to transport regulations, company policies, and road safety standards.. Maintained communication with clients regarding delivery statuses, delays, and any logistical concerns.