This is my profileContact via CazVidThapelo
Customer Service Specialist at Workforce Holdings Limited
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Communication SkillsAdvanced
Exceptional ability to convey information clearly and build rapport with clients and team members.
Problem SolvingIntermediate
Proficient in identifying issues and implementing effective solutions promptly.
Team CollaborationIntermediate
Strong team player with experience in working collaboratively to achieve common goals.
Time ManagementIntermediate
Skilled in organizing tasks efficiently to meet deadlines and improve productivity.
Education
Grade 12
Aha-Thuto Secondary School
Completed 2019
Languages
EnglishFluent
Summary
Dedicated customer service agent with excellent communication, problem-solving, and team collaboration skills. Committed to delivering quality service and continuous improvement.
Key Achievements
- Resolved customer issues efficiently, enhancing client satisfaction.
- Collaborated effectively with team members to improve service delivery.
- Gained comprehensive product knowledge to assist customers accurately.
Experience
Call centre agent
Workforce Holdings Limited
2024 - 2025
Customer service.. Team collaboration.. Issue Resolving.. Product knowledge.
Skills
Communication SkillsProblem SolvingTeam CollaborationTime Management
Published on CazVid - Jul 29, 2026