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Teri
Team lead
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Competencies
Skilled in analyzing and resolving operational issues such as theft and wastage to improve efficiency.
Experienced in leading teams, training staff, and managing daily food service operations.
Proficient in greeting guests, resolving complaints, and ensuring high-quality service standards.
Knowledgeable in sanitation protocols, food safety regulations, and staff training to ensure compliance.
Education
Summary
Dedicated professional with expertise in restaurant operations, team leadership, and customer service. Holds two culinary degrees and proven success in streamlining processes and enhancing guest experiences.
Key Achievements
- Led team operations to improve cash handling and reduce theft and wastage.
- Developed and implemented procedures to streamline food service and sanitation standards.
- Trained staff in food preparation, safety, and customer service, enhancing team performance.
- Resolved customer complaints effectively, increasing guest satisfaction.
Experience
Team lead
Compile and balance cash receipts at the end of the day or shift.. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Program specialist 5
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Assistant Manager (Food Preparation and Serving Related)
Greet and seat guests, and present menus and wine lists.. Train workers in food preparation, and in service, sanitation, and safety procedures.. Resolve customer complaints regarding food service.. Record production, operational, and personnel data on specified forms.. Forecast staff, equipment, and supply requirements, based on a master menu.