This is my profileContact via CazVidSteven
Welcome to CazVid!
Contact
Managua,Managua Department,Nicaragua
Available on CazVid
Competencies
Time ManagementIntermediate
Demonstrated experience with Time Management.
Fast LearnerIntermediate
Demonstrated experience with Fast Learner.
Problem SolvingIntermediate
Demonstrated experience with Problem Solving.
Cold CallingIntermediate
Demonstrated experience with Cold Calling.
Active ListeningIntermediate
Demonstrated experience with Active Listening.
Education
High School
Latin American High School
Completed 2022
Systems Engineering
American College University
Completed present
Languages
enNative
Experience
Technical Support
Ibex
jul 2024 - mar 2025
Provided technical support and customer service, assisting users with troubleshooting and issue resolution while delivering a positive customer experience., Managed appointment setting by scheduling on-site visits for technicians, ensuring accurate coordination and customer satisfaction.
Technical Advisor
Concentrix
apr 2025 - jan 2026
Conducted outbound calls to deliver technical advice and support to users., Handled objections, explained technical solutions clearly, and maintained high-quality service standards.
Skills
Time ManagementFast LearnerProblem SolvingCold CallingActive Listening
Published on CazVid - May 17, 2026