This is my profileContact via CazVidSteven
Customer Support & Office Assistant with 4+ years in Telecom & Service sectors
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Competencies
Proficient in using Microsoft Office tools for daily administrative tasks.
Experienced in handling customer inquiries, providing support via chat and email.
Collaborated effectively with team members to support client and operational needs.
Assisted in processing sales orders and analyzing client information to support sales activities.
Education
Languages
Summary
Dedicated professional with experience in customer service, order management, and team collaboration within the telecom and service industries.
Key Achievements
- Managed agendas and customer inquiries, ensuring efficient communication and problem resolution at TIGO.
- Analyzed client data and supported distributors to streamline order processing at America Service.
- Provided customer support through chat and email, maintaining high service quality and follow-up.
Experience
BACKOFFICE
Manejo de Agendas., Atención al cliente por medio de chats y correos., Resolución de problemas., Dar seguimiento a las órdenes de los clientes.
SOPORTE COMERCIAL
Hacer el análisis de los clientes enviados por los distribuidores., Dar soporte a los distribuidores a las órdenes de los clientes., Atención al cliente por medio de chats., Dar seguimiento a las órdenes de los clientes, así como resolver los problemas de la gestión.