Stephanie

Receptionist / Customer Service Representative

Assisted customers in person, by phone, and through digital platforms with parking permits, payments, and citations.. Guided users through mobile apps and online parking systems.. Processed digital permit purchases and parking ticket payments accurately.. Explained parking policies and procedures clearly and professionally.. Resolved disputes and de-escalated concerns with patience and empathy.. Represented the city with professionalism, organization, and customer-focused service.

Distributor – Sales

Managed social media, updated orders, and maintained accurate records.. Provided customer interaction, product education, and monthly follow‑ups.. Evaluated advertising and supported inventory/sales reporting.

Appointment Setter / Receptionist

Scheduled service and sales appointments and handled inbound/outbound calls.. Processed orders, payments, and CRM data entry.. Updated social media for advertising and lead generation.

Administrative Assistant / Front Desk

Handled front desk operations, reservations, and customer service.. Processed payments, created invoices, and managed daily office paperwork.. Created schedules and performed AP/AR and weekly payroll in QuickBooks.

Customer Service Representative

Handled prescription‑related calls and provided accurate information.. Maintained professionalism in a fast‑paced, high‑volume environment.

Claims Assistant

Customer Service

Technical Support