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Sphelele

Driver

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Durban, KwaZulu-Natal, South Africa
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Competencies

Customer ServiceAdvanced

Excellent at addressing customer needs, ensuring satisfaction, and maintaining positive interactions.

Communication SkillsAdvanced

Strong interpersonal skills demonstrated through effective communication with clients and team members.

Time ManagementIntermediate

Efficient in organizing tasks and managing schedules to meet deadlines and client needs.

Problem SolvingIntermediate

Capable of identifying issues quickly and providing effective solutions in dynamic environments.

Education

Grade 10
Phoenix Technical Secondary
Completed 2018

Summary

Dedicated and reliable driver with over 2 years of experience in customer-focused roles. Skilled in communication, problem-solving, and time management, committed to delivering excellent service and optimizing operational efficiency.

Key Achievements

  • Consistently maintained high customer satisfaction ratings through safe and efficient driving.
  • Provided reliable transportation services, contributing to positive rider experiences.
  • Collaborated with team members to ensure timely and professional service delivery.
  • Managed customer inquiries effectively, maintaining detailed interaction records at Ignition Company.

Experience

Driver

Uber
2022 - Present

Operated a vehicle under a Code 10 license with a Professional Driving Permit (PDP).. Provided safe and efficient transportation services to clients.. Maintained high customer satisfaction ratings through friendly and professional service.

Call Center Agent

Ignition Company
2021 - 2021

Handled customer inquiries and provided solutions promptly.. Maintained detailed records of customer interactions and transactions.. Collaborated with team members to improve service quality.

Merchandising Agent

ShopRite
2019 - 2021

Assisted in managing product displays and inventory.. Ensured compliance with company merchandising standards.. Worked closely with management to optimize sales strategies.

Skills

Customer ServiceCommunication SkillsTime ManagementProblem Solving
Published on CazVid - Jul 29, 2026
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