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Skylar
Customer Service & Operations Support
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Competencies
Experiencia demostrada en Basic IT & troubleshooting.
Experiencia demostrada en Microsoft 365, account setup, passwords & access.
Experiencia demostrada en Documentation, logging & keeping track of requests.
Experiencia demostrada en Computer basics: setup, updates & configuration.
Experiencia demostrada en Fast learner with new systems & tool.
Education
Languages
Summary
Customer Service & Operations Support buscando nuevas oportunidades
Experience
Customer Service & Operations Support
Answered calls and helped customers directly. Listened carefully, stayed calm, and solved problems as they came up. Kept all records and notes accurate and complete. Handled payments and paperwork with zero mistakes. Followed procedures and knew when to pass complex issues to someone else
Customer Service Representative & Cashier
Helped customers, explained products, and answered questions clearly. Used computers, entered data, and kept inventory and records up to date. Solved concerns calmly and made sure people were satisfied. Handled register, payments, and daily reconciliations. Managed multiple tasks at once in a busy environment