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Silas
Social Media & Events Manager at Pan African Media Solutions
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Competencies
Expertise in planning, organizing, and executing events to ensure smooth operations and stakeholder satisfaction.
Skilled in developing and implementing social media strategies to enhance brand visibility and engagement.
Proficient in resolving customer inquiries and complaints, fostering strong client relationships, and collecting feedback.
Capable of developing detailed project plans, coordinating resources, and ensuring timely completion.
Education
Languages
Summary
Experienced in event planning, social media management, and stakeholder engagement with a proven track record of enhancing partner collaborations and executing successful events.
Key Achievements
- Expanded partner engagement through strategic outreach to corporate sponsors and media outlets.
- Successfully coordinated multiple events, ensuring seamless execution and stakeholder satisfaction.
- Built strong client relationships and improved customer service processes, enhancing client retention.
- Managed administrative functions effectively, streamlining communication among school staff, parents, and students.
Experience
Social Media & Events Manager
Drafted and sent out numerous strategic partnership proposal letters to corporate sponsors, media outlets, and institutional stakeholders to expand partner engagement.. Managed follow-ups and outreach pipelines to secure sponsorships and build external relationships.. Planned and coordinated events from concept to execution.. Managed social media campaigns and content strategies.. Collaborated with photographers, designers and sponsors.. Monitored campaign performance and event feedback.
Events Coordinator
Planned and supervised events.. Coordinated vendors, volunteers and stakeholders.. Ensured smooth on-site event execution.
Customer Care & Sales Representative
Handled customer enquiries by phone, email and in person.. Resolved complaints and built client relationships.. Collected customer feedback for service improvement.
Administrator
Oversaw daily school administration.. Managed records and coordinated communication among staff, parents and students.