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Customer Service Representative
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Competencies
Demonstrated experience with Access Control & Visitor Management.
Demonstrated experience with Security Patrols & Incident Reporting.
Demonstrated experience with Emergency Response.
Demonstrated experience with Administrative & Clerical Support.
Demonstrated experience with Confidential Records Management.
Education
Languages
Summary
Customer Service Representative open to new opportunities
Experience
Security Officer
Controlled access to the community by verifying residents, visitors, and contractors.. Conducted routine patrols to ensure the safety of residents and property.. Responded promptly to emergencies, alarms, and security incidents.. Prepared accurate daily occurrence and incident reports.. Enforced community policies and security procedures.. Delivered professional customer service while maintaining a safe environment.
Personal Assistant / Administrative Assistant
Provided administrative and personal assistance to management.. Prepared correspondence, reports, and official documents.. Maintained confidential records and filing systems.. Scheduled appointments and coordinated meetings.. Assisted clients with inquiries and provided professional customer service.. Performed data entry and general office administrative duties.
Lead Waitress
Supervised and supported serving staff during daily operations.. Delivered exceptional customer service to ensure guest satisfaction.. Assisted with staff training and scheduling.. Handled customer concerns professionally.. Ensured dining areas were clean, organized, and prepared for service.