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Sergio

Customer Service Representative with proven call center expertise

Video resume

Customer service representative
Call center Agent

Contact

Higueey, La Altagracia, Dominican Republic
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Applied customer service skills in resolving inquiries and improving client experience.

CommunicationAdvanced

Utilized clear and professional communication to assist customers effectively.

Problem SolvingIntermediate

Addressed and resolved customer issues by identifying appropriate solutions.

Call HandlingAdvanced

Managed high volumes of calls efficiently while maintaining quality standards.

Summary

Experienced call center agent with a focus on delivering excellent customer support in diverse environments.

Key Achievements

  • Handled diverse customer inquiries and issues in a fast-paced call center environment
  • Provided timely and effective solutions improving customer satisfaction
  • Gained experience in call handling and customer engagement from entry to advanced roles

Skills

Customer ServiceCommunicationProblem SolvingCall Handling
Published on CazVid - Jul 3, 2025
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