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Sergio
General Manager with 20+ years in supply chain and operations management
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Competencies
Handled demand planning, inventory control, logistics, and distribution for multiple companies.
Managed projects such as MRP system automation and logistics operator implementation.
Led teams across various roles including general management, product management, and logistics.
Negotiated procurement and imports, managing vendor relationships and system implementations.
Improved customer service processes and managed call centers and client relations.
Education
Languages
Summary
Seasoned professional with extensive experience in managing supply chains, logistics, and project development, specializing in system automation and operational efficiency improvements.
Key Achievements
- Led MRP system implementation that improved operational efficiency by 30%.
- Managed a team that reduced logistics costs by 25%.
- Directed project development including brand creation and commercial relationship building.
Experience
General Manager
Leader of all areas of the company, mainly human resources, commercial area, purchasing and administration., Development of the project by creating the brand and building commercial relationships, MRP Project Development implementing automation systems.
Product Director
Manager’s team leader responsible for all lines of products for sale in the retail chain., Negotiation, purchasing, sales projection, marketing plans. Promotions, inventory control. Logistics. Supervision of shops. Management of budget., SAP implementation Team Leader
Purchasing and Logistics Manager
Management of purchases, imports, logistics and warehouses. Demand planning. Inventory control. Negotiations., Highlights: Implementation of purchasing system and demand planning for production.
Supply Chain Manager, Guatemala & El Salvador
Demand planning, inventory control, warehouse, distribution, transport, purchasing, invoicing and customer service. Service, storage and financial indicators. Budget control., Project leader implementing logistics operator, Project leader for distributors implementation.Project change to operator...
Operations Manager
Management purchasing, logistics, transport, customer service, call center and eight agencies inside the country, Reengineering routes to make them more efficient, Creation of new routes and entry of new customers, Change culture of Customer Service.