Experienced in customer support, technical assistance, and quality assurance across multiple industries, with a proven ability to adapt and deliver reliable service.
Engaged with customers to resolve inquiries and disputes related to financial products.
Provided technical assistance and support to users in a customer service capacity.
Ensured quality standards in manufacturing and contributed to quality procedures documentation.
Translated documents between English and Spanish to facilitate communication.
Support Services Group
Equifax
Credit and debit card insurance inquiries and disputes, Technical Support
Sae-A Spinning SRL
Quality assurance of produced materials, Report Builder of Quality procedures, English – Spanish Translator
High School
Developed reports to document quality procedures and assist in quality assurance processes.