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Sebastian

Customer service agent

Video resume

Customer service agent
Helping customers solve problems with their products or services.

Contact

Guarne, Departamento de Antioquia, Colombia
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Competencies

Customer SupportExpert

Handled customer inquiries and problem resolution across various platforms.

Communication SkillsExpert

Effectively communicated with clients in English and Spanish to ensure understanding.

Problem SolvingAdvanced

Identified customer issues and provided appropriate solutions in a timely manner.

Multilingual SupportIntermediate

Utilized bilingual abilities to support diverse customer needs.

Teaching & TrainingIntermediate

Experience in teaching and mentoring in educational settings.

Summary

Experienced customer service agent with over 16 years in client support, bilingual communication, and technical assistance.

Key Achievements

  • Provided technical and product support to diverse customer base since 2007
  • Gained extensive experience in communication and problem resolution
  • Developed bilingual skills in English and Spanish while assisting clients

Skills

Customer SupportCommunication SkillsProblem SolvingMultilingual SupportTeaching & Training
Published on CazVid - Jul 3, 2025
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