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scarleth
Sales and Social Media Coordinator
Contact
Competencies
Experiencia demostrada en Office.
Experiencia demostrada en Excel.
Experiencia demostrada en Nextgen.
Experiencia demostrada en MS Office & Google Workplace.
Experiencia demostrada en Empathetic.
Education
Languages
Summary
Sales and Social Media Coordinator buscando nuevas oportunidades
Experience
Sales and Social Media Coordinator
Management of social media platforms for product promotion and brand identity.. Content creation aligned with campaigns and customer relationship development.
Case Coordinator
Creation of client profiles from districts, schools, colleges, and individuals seeking mental health services.. Management of client needs considering location, health insurance, age, language, and type of care required.. Continuous case follow-up through platform, calls, emails, and text messages.. Process optimization and implementation of innovative initiatives to improve customer experience.. HIPAA compliance and confidential data handling.. Development of engagement programs for clients and community entities.
Customer Service Specialist
Managed inquiries and provided support to U.S. customers via email within a tax refund program.
Virtual Medical Assistant
Remote support for specialist and primary care physicians in a Texas-based company.. Handled calls and coordinated prescriptions, referrals, and authorizations.. Appointment scheduling, medical records management and documentation processing.
Medical Interpreter
Real-time medical interpretation in English and Spanish between patients and healthcare professionals.