This is my profileContact via CazVidSaul
Customer Service & Construction Professional with Diverse Skills
Contact
Competencies
Delivered professional customer communication, troubleshooting, and rapport-building across multiple channels.
Handled negotiation, conflict resolution, and maintained patience under stress.
Supervised construction projects, coordinated teams, and ensured compliance with safety standards.
Assisted in construction tasks, focusing on deck building with foundational skills.
Led crews in construction and carpentry projects, coordinating workflow and materials.
Education
Languages
Summary
Experienced professional with a background in customer support, conflict management, and construction supervision. Skilled in team leadership, problem-solving, and craftmanship.
Key Achievements
- Supervised construction projects at Tyndall Air Force Base ensuring safety compliance.
- Led crews in building wood decks and residential terraces, maintaining quality standards.
- Provided multi-channel customer support, resolving inquiries and issues with high satisfaction.
Experience
Customer Service Representative
Provided customer support via phone, chat, and email., Resolved product inquiries, service issues, and account concerns., Maintained high satisfaction scores and demonstrated strong conflict-resolution skills.
Project Foreman
Supervised construction projects at Tyndall Air Force Base., Performed site layout marking for new military structures., Coordinated teams and ensured compliance with project guidelines and safety standards.
Foreman Carpenter
Led crews in building wood decks and residential terraces., Coordinated materials, workflow, and daily project tasks., Ensured high-quality craftsmanship and adherence to project timelines.
Carpenter
Assisted with construction tasks focused on deck building., Gained foundational skills in carpentry and structural assembly.