Sara - Virtual Assistant with 4+ years in BPO, customer support, and recruitment

Bogota, Bogota D.C., ColombiaRemoteen

Gained over four years of experience in technical support and customer service within the BPO industry

Handled bilingual roles with English proficiency for multiple US-based companies

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated Virtual Assistant with 4+ years of experience in BPO, technical support, customer service, and recruitment. Skilled in managing client communications, technical troubleshooting, and recruitment processes, with bilingual proficiency in English and Spanish.

Video Resume

Key Achievements

Accumulated over one year of recruitment experience managing candidate sourcing and screening

Skills

Customer ServiceAdvanced

Provided technical support and customer service, ensuring client satisfaction and issue resolution.

Technical SupportAdvanced

Delivered technical assistance in a BPO environment, troubleshooting and resolving client issues.

RecruitmentIntermediate

Participated in candidate sourcing, screening, and managing recruitment processes for over a year.

Communication & Bilingual SkillsAdvanced

Communicated effectively in English and Spanish across various roles for US clients.

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