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Call Center Advisor with operational and administrative expertise
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Competencies
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
Utilized Excel for tracking deliveries, managing records, and performing administrative tasks.
Monitored and followed up on scheduled shipments and deliveries to ensure timely execution.
Participated in marketing interviews, sales activities, and administrative support.
Education
Languages
Summary
Experienced in customer service, operational monitoring, and administrative tasks with proficiency in Excel and document management.
Key Achievements
- Monitored and tracked equipment deliveries and returns to ensure operational efficiency
- Handled administrative tasks such as filing, data entry, and document management
- Supported team activities including market research, sales, and client communication
Experience
ASESOR CALL CENTER, OPTIMIZACION DE ACTIVIDADES OPERATIVAS
HACIENDO USO DE EXCEL, MONITOREO DE ENTREGAS Y DEVOLUCIONES DE EQUIPOS, SEGUIMIENTOS DE ENVIOS PROGRAMADOS, AUXILIAR DE ARCHIVO, REDACCION Y DIGITACION
ASESOR CALL CENTER
TEMAS ADMINISTRATIVOS, ENTREVISTAS DE MERCADEO, VENTAS, MANEJO DE EXCEL