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Santiago
Digital Marketing & Growth Consultant
Contact
Competencies
Experiencia demostrada en Natural, persuasive writing in English.
Experiencia demostrada en Rapport building and personalized conversation.
Experiencia demostrada en Upselling, retention and re-engagement.
Experiencia demostrada en Fast typing and multitasking in live chat.
Experiencia demostrada en Reading customer intent and buying signals.
Education
Languages
Summary
Perfil profesional
Experience
Digital Marketing & Growth Consultant
Run and optimize paid campaigns on Google Ads and Meta for online stores and event ticketing, focused on sales and return on ad spend.. Build automated customer journeys (abandoned cart, win-back, repurchase, special-date promos) by email and WhatsApp to bring customers back and make them buy again.. Analyze sales funnels in Google Analytics 4 to find where customers drop off and fix the messaging and offers that lose sales.. Write persuasive copy and offers for ads, landing pages and messaging campaigns.
Remote Interpreter, English–Spanish
Handled thousands of live phone and video conversations in English and Spanish across healthcare, insurance, banking, legal and government services.. Built trust within seconds with people in sensitive, emotional situations, keeping tone warm, clear and controlled.. Kept strict confidentiality and professionalism in every interaction (medical and financial privacy standards).. Adapted quickly to new platforms, scripts, terminology and client requirements while meeting quality metrics.