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Competencies
Skilled in providing personalized support and building strong customer relationships to enhance satisfaction.
Experienced in creating and promoting content on social platforms to boost brand visibility and sales.
Proficient in formal and informal writing, verbal communication, and information filtering for diverse audiences.
Capable of managing inventories, coordinating deliveries, and supporting project planning efficiently.
Education
Languages
Summary
Experienced in retail customer service, social media promotion, and administrative tasks. Adept at building client relationships, managing online sales, and enhancing operational efficiency. Committed to delivering personalized support and innovative marketing solutions.
Key Achievements
- Provided personalized customer service and product recommendations, enhancing customer satisfaction at Yhire Hardware Store.
- Managed social media marketing and online sales for Moshipantys Brand, increasing product visibility and engagement.
- Developed effective communication strategies, improving client interactions and negotiation outcomes.
- Organized inventory and administrative tasks, ensuring smooth store operations and efficient resource management.
Experience
Sales Advisor & Customer Service
Provided personalized customer service and product recommendations for tools and construction materials. Managed cash register operations, invoicing, and basic inventory control. Organized and restocked products on shelves to maintain store presentation
Online Sales / Virtual Store Management
Published and promoted fashion products on social media and buy-sell groups using digital marketing strategies. Managed customer inquiries, price negotiations, and delivery coordination. Created photographic and infographic content with engaging descriptions to boost sales.