CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid

Santiago

Medical Interpreter with 3+ years in healthcare communication

Video resume

Medical Interpreter with 3+ years in healthcare communication
Please record a video speaking in English about your experience.

Contact

Cali, Valle del Cauca Department, Colombia
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Communication & CoordinationAvanzado

Facilitated effective communication via phone, email, and chat in healthcare contexts.

Documentation & Reporting AccuracyAvanzado

Performed detailed session documentation and maintained accurate records.

Customer Service & Problem-SolvingIntermedio

Addressed client needs efficiently while coordinating medical interpretations.

Technical Skills (CRM & Platforms)Intermedio

Utilized Zendesk, proprietary platforms, and standard office suites for work tasks.

Time Management & Task PrioritizationIntermedio

Managed multiple sessions and administrative responsibilities effectively.

Education

Bachelor’s Degree
Santiago de Cali University
Completed 2018

Languages

EnglishFluent
SpanishNative

Summary

Dedicated healthcare communication professional with expertise in real-time interpretation, record-keeping, and cross-departmental collaboration, ensuring efficient patient-provider interactions.

Key Achievements

  • Ensured real-time accuracy in communication between medical staff and patients at NuvoCX
  • Maintained precise records through administrative data entry and session logging
  • Collaborated across departments to address issues and meet client needs in a medical setting

Experience

Medical Interpreter

NuvoCX
May 2024 - Present

Coordinated real-time communication between medical staff and patients, ensuring accuracy and efficiency., Logged session details and performed administrative data entry, maintaining precise records., Worked across departments to solve issues and meet client needs, reflecting dispatch-style...

Skills

Communication & CoordinationDocumentation & Reporting AccuracyCustomer Service & Problem-SolvingTechnical Skills (CRM & Platforms)Time Management & Task Prioritization
Published on CazVid - May 17, 2026
Contact Santiago