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Sales and Customer Service Professional with Extensive Experience in Client Engagement
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Competencies
Provided client communication and support, ensuring customer satisfaction in various roles.
Utilized sales strategies to offer services, reconnect accounts, and generate sales.
Managed daily store operations, including sales, orders, payments, and customer service at Kansatex.
Collected and managed documents for subpoenas across healthcare and legal sectors.
Engaged with clients via calls to offer services, reconnect accounts, and provide customer support.
Education
Languages
Summary
Experienced sales and customer service professional with expertise in store management and document collection.
Key Achievements
- Managed store operations and handled sales, customer service, orders, quotes, and payments at Kansatex.
- Conducted document collection for subpoenas across healthcare and legal institutions in roles at CSSI and Teleperformance.
- Led back-office telecommunication efforts for service reconnects and offering solutions at AVANTIVE SOLUTIONS.
Experience
Sales and customer service Agent
Worked on back office by calling hospitals and other places to collect documents for subpoenas.
Manager
Maintained a store as general manager, Made sales, Served customers, Placed orders, Sent quotes, Received payments
Document collector
Called hospitals and other places to collect documents for subpoenas.
Sales Agent
Called multiple people to offer services with Xfinity, Tried to reconnect services, Checked on service functionality