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Sandra
Administrative Assistant with 5+ years in utilities and transport
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Competencies
Managed multiple projects in electrical operations and transportation coordination, ensuring timely execution.
Provided support via phone and system for pension contributions and client needs, ensuring clear communication.
Conducted first aid training and contributed to safety and health management in work environments.
Coordinated transport services, managed contracts, and oversaw operational personnel in the oil sector.
Handled documentation, reports, approvals, reimbursements, and supported HSEQ areas effectively.
Education
Languages
Summary
Experienced assistant with a strong background in electrical projects, transportation coordination, and customer support. Skilled in document management, safety protocols, and team collaboration. Committed to delivering efficient solutions and maintaining high standards in administrative functions.
Key Achievements
- Managed diverse projects for Enel – Codensa, including substation and high-voltage line operations.
- Coordinated transportation contracts with Ecopetrol and Ocensa; handled operational staff and invoicing processes.
- Supported client service functions in pensions and severance contributions, managing client inquiries and system support.
Experience
ASISTENTE ADMINISTRATIVA
Gestión en diferentes proyectos para Enel – Codensa en Operación de Subestaciones eléctricas y línea de AT., Elaboración de informes para el cliente y las Gerencias en relación con documentos y solicitudes de la actividad diaria., Aprobación documentación plataforma Gestor.com., Manejo y...
ASESORA SERVICIO AL CLIENTE
Recepción de llamadas para liquidación de Aportes en Línea en pensiones y cesantías., Manejo del sistema para dar soporte a los clientes en relación con la liquidación de sus aportes.
AGENTE CALL CENTER
Agente back-office en calle center, áreas de encuestas, atención PQRS, levantamiento de información, bases de datos.
COORDINADORA DE TRANSPORTE
Coordinación del contrato especial de transporte con Ecopetrol., Coordinación del contrato especial de transporte con Ocensa., Coordinación solicitudes de transporte de empresas asociadas a contratistas de Ecopetrol., Manejo de personal operativo., Realización de la factura mensual de cada contrato...