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Samuel
Travel Advisor with diverse customer service and coordination skills
Video resume
Travel Advisor with diverse customer service and coordination skills
Tell us about a challenge you faced while coordinating deliveries or pickups. How did you resolve it?
Contact
San José del Guaviare, Guaviare Department, Colombia
Available on CazVid
Competencies
Customer ServiceIntermedio
Provided travel assistance and handled customer inquiries effectively.
Communication SkillsIntermedio
Strong ability to communicate clearly and reliably in remote and customer-facing roles.
Coordination & DispatchingIntermedio
Managed multiple dispatch requests and prioritized tasks in a remote assistance setting.
Technical SkillsIntermedio
Proficient in Power BI, Tableau, Office 360, Salesforce, and digital advertising platforms.
Remote Work & Virtual AssistanceIntermedio
Experienced in virtual appointment setting, dispatching, and customer care activities.
Education
High School Diploma
Lerner & Klein Bilingual school
Completed 2016
Undergraduate
Southeastern Louisiana university
Completed 2016
Professional certificate
Google academy
2021
Professional certificate
Google academy
2023
Languages
SpanishNative
EnglishC1
Summary
Experienced in managing customer inquiries, dispatch coordination, and utilizing diverse technical tools.
Key Achievements
- Served as a Travel Advisor at Goal Airlines - Teleperformance, managing customer inquiries and providing travel assistance.
- Demonstrated strong communication skills and problem-solving abilities in customer service roles.
- Gained experience in remote virtual assistance, including dispatch, appointment setting, and customer care.
Experience
Travel advisor
Goal Airlines - Teleperformance
2018
Skills
Customer ServiceCommunication SkillsCoordination & DispatchingTechnical SkillsRemote Work & Virtual Assistance
Published on CazVid - May 17, 2026