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Samuel
Customer Service & Product Management Specialist with 6 years of diverse experience
Video resume
Remote Inbound Call Centre Agent
I am a 31 years old Kenya citizen living in Nairobi with 6 year experience as in product management, sales and customer service.
Contact
Nairobi, Nairobi Area, Kenya
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and maintained client satisfaction in various roles.
Product ManagementIntermediate
Managed product lifecycle and contributed to project planning in a corporate setting.
Marketing & Social MediaIntermediate
Executed marketing strategies and managed social media platforms to engage audiences.
Teaching & CommunicationBeginner
Experienced in English teaching, enabling clear and effective communication.
Summary
A dedicated individual with 6 years of experience across publishing, marketing, and product management, seeking remote customer support roles.
Key Achievements
- Held multiple roles including assistant marketing officer and product manager over a six-year career.
- Gained experience in social media management and customer service, enhancing communication skills.
- Demonstrated adaptability by working in publishing, marketing, product management, and customer support.
Skills
Customer ServiceProduct ManagementMarketing & Social MediaTeaching & Communication
Published on CazVid - May 17, 2026