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Chief Cashier / Outlet Back Office Operations
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Competencies
Demonstrated experience with Human Resource Management Functions.
Demonstrated experience with Employee Life Cycle.
Demonstrated experience with Recruitment & Selection.
Demonstrated experience with Onboarding & Induction.
Demonstrated experience with Employee Records Management.
Education
Summary
Chief Cashier / Outlet Back Office Operations open to new opportunities
Experience
Chief Cashier / Outlet Back Office Operations
Handle day-to-day outlet back-office administrative operations and documentation.. Maintain and update employee attendance-related information and staff working-hour records.. Prepare monthly Excel reports covering attendance, overtime, late hours, no-pay days and working hours for outsourced staff.. Coordinate and submit staff attendance and working-hour reports to Head Office.. Calculate overtime, late hours and working hours using Microsoft Excel.. Use HRIS for leave approvals, working roster management, leave entries and attendance-related updates.. Maintain accurate records and ensure data accuracy when entering and updating information in systems.. Support new joiners by providing training and guidance to Cashiers and Customer Service Assistants.. Assist with day-to-day employee-related administrative coordination at outlet level.. Handle customer complaints professionally and coordinate with relevant parties to resolve issues.. Maintain confidential documents, records and operational information appropriately.. Prepare and maintain petty cash vouchers and petty cash claims.. Update petty cash claims in the system and maintain supporting documentation.. Perform cash and sales reconciliation and coordinate daily cash banking activities.. Update inventory-related information through the company system and coordinate system-related issues when required.. Communicate with Head Office and relevant departments regarding operational and administrative matters.
Data Entry & Customer Care Service Officer
Performed daily data entry and maintained accurate records in company systems.. Maintained customer information and updated records while ensuring data accuracy.. Supported day-to-day office administration and documentation.. Responded to customer enquiries and provided service-oriented assistance.. Coordinated with relevant teams to resolve customer and operational issues.. Maintained proper records and followed established administrative procedures.. Assisted with routine office coordination and system-related data updates.. Handled multiple administrative and customer service tasks while maintaining accuracy.
Trim Inspector
Conducted gate inspection and trim inspection according to required standards.. Identified production and quality-related issues and coordinated with relevant parties for resolution.. Communicated with suppliers regarding identified issues through telephone calls, Zoom, Microsoft Teams and email.. Coordinated supplier-related issue discussions and follow-up actions.. Updated relevant information in company systems and maintained accurate records.. Coordinated with relevant teams to resolve supplier and production-related issues.. Checked production-line issues and supported timely resolution.. Participated in production and quality issue meetings.. Worked collaboratively with internal teams and external suppliers to maintain smooth operations.. Maintained attention to detail and followed established procedures in a manufacturing environment.
HR Assistant
Assisted with HR documentation and the preparation of HR-related letters.. Supported employee attendance and leave management.. Calculated overtime and working hours using Microsoft Excel.. Assisted with payroll-related activities by preparing and checking attendance and overtime information.. Supported interview arrangements and coordinated interview schedules with candidates.. Handled employee complaints and inquiries, assisting in addressing workplace-related concerns.. Assisted with maintaining employee information and routine HR administrative activities.
Trainee HR Assistant / HR Support
Assisted with preparing HR-related letters, including appointment and service-related letters.. Supported attendance and leave record management.. Assisted with HR documentation and employee record maintenance.. Provided general administrative support for HR activities.