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Samir

Customer Service Specialist with diverse communication skills

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Managua, Managua Department, Nicaragua
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Competencies

Customer CommunicationIntermediate

Experience in multi-channel communication including phone, email, and chat interactions.

Problem SolvingIntermediate

Applied problem-solving skills to handle customer inquiries and issues effectively.

TeamworkIntermediate

Participated in team activities and collaborated with colleagues to achieve common goals.

Communication SkillsAdvanced

Utilized strong verbal and written communication for customer interactions and internal coordination.

Emotional IntelligenceIntermediate

Managed emotional aspects of customer interactions to maintain positive relationships.

Education

Escuela Carreta quebrada
Completed 2014
Instituto nacional de sébaco
Completed 2019
Licenciatura
Universidad autónoma de Nicaragua

Languages

EspañolLengua materna
InglésAvanzado

Summary

Experienced in multi-channel customer engagement, problem solving, and team collaboration.

Key Achievements

  • Handled multiple communication channels including calls, emails, and chats at Inspiro
  • Developed strong problem-solving and emotional intelligence skills
  • Contributed to team-oriented environment through effective collaboration

Experience

Customer Service

Inspiro

Tomando llamadas, Enviando correos, Tomando chats

Skills

Customer CommunicationProblem SolvingTeamworkCommunication SkillsEmotional Intelligence
Published on CazVid - Jul 3, 2025
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