This is my profileContact via CazVidSAMANTHA
Outbound Call Centre Agent
Contact
Competencies
Demonstrated experience with Capable of handling unexpected challenges calmly and efficiently—whether related to client health needs, household tasks, or childcare situations..
Demonstrated experience with Experienced in making quick, sound decisions in high-pressure caregiving environments, especially during emergencies or with frail clients..
Demonstrated experience with Skilled in providing compassionate care to elderly clients, including those with stroke complications, high blood pressure, and mobility issues. Proficient in using wheelchairs and walkers and providing emotional support..
Demonstrated experience with Nurtured and cared for infants and toddlers, ensuring proper nutrition, hygiene, physical activity, and developmental stimulation (arts, storytelling, walks, etc.)..
Demonstrated experience with Able to prepare healthy, balanced meals for families and individuals with specific dietary needs (children, elderly, or patients with conditions like diabetes or heart issues)..
Education
Languages
Summary
Outbound Call Centre Agent open to new opportunities
Experience
Outbound Call Centre Agent
Making outbound calls to prospective and existing customers. Promoting products and services. Handling customer objections professionally. Updating customer information accurately. Following up on leads
Elderly Caregiver
Provided personal care for two elderly clients (age: 90) suffering from stroke and high blood pressure.. Tasks included: bathing, dressing, nappy changes, medication administration, meal preparation, emotional support, and light housekeeping.. Assisted clients into wheelchairs and conducted light physical exercises.. Used assistive equipment: wheelchair and walker.. Maintained a compassionate and respectful approach at all times.
Housekeeper
Solely responsible for cleaning a professional family’s home.. Cleaned valuable and delicate items with great care.. Conducted thorough cleaning of bathrooms, bedrooms, and kitchen.. Managed all laundry and ironing tasks.. Maintained a tidy and hygienic environment for the family.
Nanny / Cook / Housekeeper
Provided nurturing childcare for two children (ages 2 years and 3 months).. Oversaw full daily routine including bathing, feeding, dressing, storytelling, and outdoor activities.. Prepared healthy meals for the family.. Performed complete housekeeping duties including cleaning, laundry, ironing.. Engaged children in developmental activities (arts, crafts, walks, etc.).