Demonstrated experience with Workers' Comp Claims Negotiation.
Demonstrated experience with Settlement Strategy.
Demonstrated experience with Claims & Medical Record Review.
Demonstrated experience with Client Relationship Management.
Demonstrated experience with Python.
Professional profile
Negotiate workers' compensation claim settlements on behalf of major U.S. clients including Sedgwick, Gallagher Bassett, and Intercare, ensuring timely and cost-effective resolutions.. Manage daily multi-stakeholder communication with claimants, attorneys, adjusters, and medical providers to drive claims toward resolution.. Review claim files and medical records to assess liability, coverage, and appropriate settlement value.. Apply carrier-specific negotiation strategies aligned with each client's risk appetite, settlement authority, and regulatory requirements.. Maintain accurate, up-to-date records in claims management systems, providing timely, professional status updates to clients.
Designed and delivered end-to-end process automation solutions for major Pakistani banks and financial institutions using Python, Excel, and RPA tools.. Consulted directly with banking clients to map workflows, gather requirements, and translate business needs into efficient automated pipelines.. Communicated complex technical solutions to non-technical stakeholders clearly, ensuring smooth adoption and client satisfaction.. Reduced manual processing time on high-volume financial operations, improving team accuracy and throughput.. Maintained ongoing client relationships through proactive updates, technical support, and strong cross-team communication.
Provided sales consulting and customer service support for international clients across email and social media platforms.. Delivered RPA and Excel automation solutions on a project basis, streamlining client workflows and saving operational hours.. Managed multi-client pipelines with consistent follow-up, preparing proposals and pitch decks tailored to client needs.