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Ruth
Customer Service Specialist with 2+ years of call center experience
Video resume
Customer Service Specialist with 2+ years of call center experience
What experience do you have with dispatch software or similar tools? How have you used them to improve communication or efficiency?
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in a call center environment, resolving inquiries efficiently.
Communication SkillsAdvanced
Effectively communicated with clients and team members in high-pressure call center settings.
Team CollaborationIntermediate
Worked as part of team to achieve common goals, showing enthusiasm and responsibility.
Process ImprovementIntermediate
Expressed interest in identifying ways to make work processes more efficient.
Problem-SolvingIntermediate
Faced challenges in dispatch coordination and devised strategies to prioritize requests.
Education
Bachelor of Science and Humanities
Academia Bilingüe Shalom
Languages
SpanishNative
EnglishHigh Level
Summary
Dedicated call center professional with strong communication, teamwork, and problem-solving skills, eager to contribute to team efficiency and customer satisfaction.
Key Achievements
- Gained experience in customer service at multiple call centers, handling diverse client needs.
- Demonstrated ability to manage multiple dispatch requests, improving communication and efficiency.
- Contributed to team efforts through positive attitude, responsibility, and a proactive approach to learning.
Experience
Shop online
DShoppinghn/ DSlenceriahn
Coffee Internet
Inversiones DS
Call Center (Customer Services)
Allied Global
Call Center (Universal Agent)
24-7 Intouch
Skills
Customer ServiceCommunication SkillsTeam CollaborationProcess ImprovementProblem-Solving
Published on CazVid - Jul 3, 2025