Roxana

Project Manager & Quality Control Manager

Led the implementation and successful certification of ISO 9001:2015 and ISO 37001:2016 management systems.. Coordinated cross-functional teams of up to 30 professionals across leadership, operational, and administrative functions.. Designed and implemented organizational processes, KPIs, policies, risk controls, and continuous improvement initiatives.. Led internal audits and cross-functional projects, working directly with senior management to drive organizational improvements.. Managed multiple strategic initiatives simultaneously, from planning through implementation and follow-up.

Event Producer & Coordinator

Lead end-to-end planning and execution of private events for up to 200 guests.. Manage budgets, vendors, negotiations, logistics, and client relationships.. Develop tailored event concepts and operational strategies based on client needs and resources.. Lead onsite execution, coordinating multiple suppliers and resolving operational challenges in real time.

Research Assistant — Office of Advocacy

Conducted research and analysis on citizen security and public policy.. Contributed to advocacy initiatives and academic projects with national-level stakeholders.. Supported the development of strategic proposals through research, analysis, and cross-functional coordination.

Supported research and case management involving refugees and asylum seekers.. Managed sensitive documentation and case follow-up under specialized legal supervision.. Developed experience working with complex social and legal issues in an international context.