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Roselyn
Front Desk Receptionist
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Competencies
Demonstrated experience with Office & Admin.
Demonstrated experience with Social Media.
Demonstrated experience with Multi-tasking & Flexibility.
Demonstrated experience with Phone Support.
Demonstrated experience with Communication.
Education
Languages
Summary
Front Desk Receptionist open to new opportunities
Experience
Receptionist / Patient Service Associate
Coordinated appointment scheduling, enhancing patient flow and administrative efficiency.. Assisting patients with requests, to ensure a high level of service and support.. Managing social media and email communications, to build engagement and connectivity.. Sending appointment reminders through text, calll, email, and viber to improve attendance rates.. Handling multiple Doctor’s clinic schedules in three clinic branches for efficiency.. Organizing patient records, ensuring systematic documentation and accessibility.
Appointment Setter
Conducted outbound calls to potential customers and promote services.. Scheduling appointments for interested leads.. Facilitated lead generation to enhance sales opportunities.. Delivered informative responses to clients inquiries, to ensure satisfaction.. Verifying patients data, maintaining confidentiality and accuracy.