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Customer Support and Language Instructor with diverse experience
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Competencies
Used Microsoft Office suite proficiently to prepare materials and documents.
Delivered presentations and communicated effectively to large audiences.
Excelled in grammar and spelling, supporting teaching and communication tasks.
Collaborated with colleagues in both customer service and educational settings.
Consistently demonstrated responsibility in managing client needs and instructional duties.
Education
Languages
Summary
Experienced in direct client service and innovative teaching with strong communication skills.
Key Achievements
- Provided direct customer service and support at Cursosvetpy, resolving queries and managing platform materials.
- Taught English courses and implemented adaptive teaching methods at Universidad Nacional de Asunción.
- Designed innovative teaching strategies and delivered reinforcement classes to university students.
Experience
Asistente de atención al cliente
Atención directa a clientes y usuarios de la plataforma., Puesta en funcionamiento de materiales clave para los cursos., Resolución de consultas y soporte personalizado.
Profesor de Inglés
Clases de refuerzo en inglés para estudiantes universitarios., Implementación de métodos de enseñanza adaptativos según el nivel de los alumnos., Diseño de estrategias innovadoras en la enseñanza.