Ronal - Project Manager with 10+ years of experience in IT and software development

Guatemala City, Guatemala, Guatemalaen

Led multiple projects from initiation to completion, ensuring timely delivery within budget

Managed teams of up to 15 professionals across diverse technical disciplines

Contact via CazVid

Published on CazVid

Summary

Dedicated project management professional with over a decade of delivering IT solutions and leading technical teams.

Key Achievements

Implemented Agile methodologies to improve project workflow and stakeholder communication

Skills

Project ManagementExperto

Directed comprehensive project planning, execution, and delivery processes.

Agile MethodologiesAvanzado

Applied Scrum and Kanban frameworks to streamline project workflows.

Team LeadershipAvanzado

Led cross-functional teams, fostering collaboration and performance.

Software Development Life Cycle (SDLC)Intermedio

Managed phases of software development from requirements gathering to deployment.

Stakeholder CommunicationIntermedio

Experience

Procurement and Logistics Manager

Castor’s Pizza

2022 - 2025

Coordinated all purchasing and logistics operations for the company’s expansion from 2 to 18 restaurant locations., Managed the procurement of equipment and supplies for each new store opening and daily operational needs., Supervised a full team responsible for inventory management and supplier relations., Ensured timely delivery and quality control of all materials, supporting seamless store launches and ongoing operations.

Customer Service Representative – Cruise Line (Royal Caribbean Australian Market)

Conduent

2016 - 2019

Provided customer service and support for Royal Caribbean cruise line guests, handling reservations, inquiries, and concerns with professionalism and empathy., Resolved issues promptly to maintain high customer satisfaction and loyalty.

Technical Support Specialist – Google Account

Telus International

2014 - 2015

Delivered technical support for Google account users, troubleshooting issues and providing efficient solutions., Assisted customers with account management, security, and technical problems.