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Ronal
Customer Service & Virtual Assistant with 5+ years experience in hospitality
Video resume
Virtual assistant
I have worked for hotels in punta cana as a guest service agent, and i have experienced a growth in the customers service area, as i have taken, diferent training to better my knowledge.
Contact
San Pedro de Macorís, San Pedro de Macorís, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided guest services in hotel environments, handling inquiries and ensuring customer satisfaction.
Virtual AssistanceBeginner
Applied customer service skills to virtual roles, managing communication and support tasks.
Training & DevelopmentIntermediate
Participated in multiple training programs to enhance knowledge in customer support and service management.
Communication SkillsIntermediate
Effectively communicated with clients and team members in diverse settings, including international environments.
Summary
Experienced guest service agent with a background in hospitality and customer support, seeking to leverage training and skills in virtual assistance roles.
Key Achievements
- Worked as a guest service agent in hotels in Punta Cana, enhancing customer service skills.
- Undertook various training programs to improve knowledge and service quality.
- Gained experience in customer service roles across hospitality and virtual assistance.
Skills
Customer ServiceVirtual AssistanceTraining & DevelopmentCommunication Skills
Published on CazVid - Jul 3, 2025