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Rohan
Guest Experience Manager & Sales Officer
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Competencies
Demonstrated experience with Guest Experience Strategy (CX).
Demonstrated experience with Showroom Operations.
Demonstrated experience with Product Consultations.
Demonstrated experience with Client Retention.
Demonstrated experience with Event Logistics & Scheduling.
Education
Languages
Summary
Guest Experience Manager & Sales Officer open to new opportunities
Experience
Guest Experience Manager & Sales Officer
Directed end-to-end showroom customer journey operations, enforcing brand standards and boosting overall client satisfaction ratings across key touchpoints.. Conducted high-value client consultations, product demonstrations, and structured test drives, driving sales conversions for premium automotive lines.. Managed customer inquiries, escalation pathways, and feedback resolution systems to increase operational workflow efficiency and brand loyalty.. Partnered with inventory management, sales teams, and dealership leadership to synchronize vehicle delivery timelines and customer administration.
Assistant Cricket Coach & Team Manager
Oversaw comprehensive tournament logistics, team travel schedules, equipment inventory, and match administration for competitive events.. Collaborated with senior coaching staff to design skill enhancement programs, tactical match strategies, and player conditioning regimens.. Served as primary liaison between academy leadership, parents, tournament officials, and players to ensure transparent schedule execution and performance tracking.
Physical Training Teacher
Structured and executed comprehensive physical education curricula for primary and secondary students, fostering athletic excellence and team discipline.. Coached and prepared student-athletes for inter-school sports competitions, optimizing game strategy and individual physical readiness.. Managed school athletic inventory and enforced strict health and safety standards during structured practices and major athletic events.