Experienced analyst with a strong background in accounts receivable, invoicing, and operational audits, skilled in data analysis and client communication.
Utilized data entry skills across multiple roles, ensuring accuracy and efficiency in invoice processing and reporting.
Applied analytical skills to identify billing issues, process improvements, and manage diverse client data formats.
Maintained professional communication with clients, vendors, and team members via email and reports.
Handled client inquiries and resolved billing issues, contributing to service quality and client satisfaction.
Lean Solutions Group
Reduced Open AR using data-driven strategies., Maintained essential reports and boosted team autonomy., Strengthened operations through improvement proposals., Developed strong professional communication via email.
Lean Solutions Group
Exceeded KPI: processed up to 155 invoices/day (target: 125)., Identified billing issues via contract review., Reported system bugs to improve workflow., Developed versatility in handling diverse client formats.
Lean Solutions Group
Calculated charges based on driver time logs in BOLs., Differentiated passthrough vs. rated-based clients efficiently., Ensured document compliance and maintained professional communication.
Lean Solutions Group
Scheduled appointments through various portals., Entered load weight/type details and coordinated schedules., Maintained clear vendor/carrier communication via email.
High School Diploma
Marketing Management
English Program
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Conducted system and document audits to ensure compliance and workflow improvement.