Professional with over 7 years of experience managing accounts receivable, leading collections teams, and ensuring process compliance across logistics and finance sectors. Skilled in data analysis, client relations, and process improvements to optimize recovery rates and operational efficiency.
Managing accounts receivable, monitoring overdue balances, and maintaining client relationships to ensure payment commitments.
Supervising and coaching teams, setting targets, and leading operational improvements in collections environments.
Creating performance reports, monitoring KPIs, auditing records, and identifying errors to improve collection strategies.
Reviewing processes for accuracy and efficiency, implementing corrective actions, and ensuring adherence to standards.
Lapola Services / Tristar Transit
Leading a team of agents responsible for managing accounts receivable and ensuring timely payments within the trucking and logistics industry., Supervising daily operations, setting collection targets, and coaching team members to improve performance., Monitoring KPIs, preparing management reports,...
Lapola Services / Tristar Transit
Reviewing and monitoring collection processes to ensure accuracy, compliance, and efficiency., Auditing account records, identifying errors or discrepancies, and providing feedback to improve collection strategies., Creating quality reports, tracking performance against targets, and helping...
Capgemini (Coca Cola BackOffice)
Managing accounts receivable, monitoring overdue balances, and maintaining strong client relationships to ensure timely payments., Analyzing account discrepancies, negotiating payment arrangements, and providing accurate financial reporting.
Capgemini (Coca Cola BackOffice)
Bachelor’s Degree
Workshop
TOEFL
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