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Roberto
Customer Service & Tech Support Specialist with 14 years of experience
Video resume
Roberto Carlos Uribe Resume
14 Year of customer service experience
Contact
Guadalajara, Jalisco, Mexico
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support and resolution across various roles, ensuring customer satisfaction.
Technical SupportAdvanced
Assisted customers with technical issues, demonstrating problem-solving abilities in support environments.
MultitaskingAdvanced
Managed multiple customer inquiries and tasks simultaneously in support roles.
Bilingual CommunicationIntermediate
Communicated effectively in bilingual settings, enhancing customer interactions.
Sales & BookingIntermediate
Handled reservations and sales, including car rental bookings for customers.
Education
High School Graduate
Northbrook HS
Completed CLASS OF 2006
Languages
SpanishBilingual
EnglishBilingual
Summary
Experienced customer service specialist with over 14 years in technical support, sales, and customer relations, fluent in bilingual communication.
Key Achievements
- Resolved customer issues efficiently across multiple support channels at AT&T
- Adapted quickly to new challenges, demonstrating a willingness to learn and multitask
- Gained bilingual skills to effectively communicate with diverse customer bases
Experience
COLLECTIONS SPECIALIST & BROADBAND TECH SUPPORT
AT&T
OCT 2018 - NOV 2025
Resolving problems, Multitasking, Fast Learner, Willingness to try out new challenges, Bilingual
Customer Service
TELEPERFORMANCE
2013 - 2018
Sales Representative
WEST BUSINESS SERVICE
FEBRUARY 2011 - DECEMBER 2012
Skills
Customer ServiceTechnical SupportMultitaskingBilingual CommunicationSales & Booking
Published on CazVid - May 17, 2026