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Retail Store Manager with 5+ years of operational and customer service expertise
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Competencies
Provided exceptional service, ensuring customer satisfaction and fostering repeat business.
Handled daily store activities including inventory, sales reports, and visual merchandising to achieve sales targets.
Utilized clear communication to train staff and guide customer interactions effectively.
Managed cash flow and petty cash procedures ensuring accuracy and compliance.
Applied product and service knowledge to assist clients and improve sales presentations.
Education
Summary
Dedicated retail professional with over 5 years managing store operations, enhancing customer satisfaction, and driving sales growth. Skilled in team coordination, visual merchandising, and client communication.
Key Achievements
- Managed complete store operations including sales, inventory, and visual merchandising to meet business goals.
- Led customer service initiatives that improved client engagement and sales at Casa de cambio Clara Mancebo.
- Directed store activities at Naturalizer, overseeing reporting, cash management, and promotional displays.
Experience
Gerente de tienda
Envío de reportes, manejo de caja chica, dirección y control de la operación total de la tienda, incluyendo la exhibición de productos para alcanzar objetivos de venta y rentabilidad, asegurar el crecimiento del negocio de acuerdo a las políticas y procedimientos de la compañía.
Encargada de tienda
Servicio al cliente
Servicio al cliente
Encargada de la comunicación y orientación al cliente generando un incremento en las ventas a través de la correcta exhibición, preparación y surtido.