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Rene
Customer Service & HR Specialist with 13+ years in client engagement
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Competencies
Provided comprehensive customer support in call center and customer service environments.
Handled administrative tasks within human resources, supporting recruitment and employee engagement.
Fluent in English and Spanish, capable of effective communication in multilingual settings.
Managed social media content and engagement as part of the support and outreach activities.
Demonstrated a high level of proficiency in computer knowledge, supporting service and administrative functions.
Education
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Summary
Experienced customer service representative and human resources support professional with over 13 years of experience, fluent in English and Spanish, seeking remote opportunities to leverage client engagement and administrative skills.
Key Achievements
- Accumulated over 13 years of experience in customer service sector.
- Developed proficiency in human resources with 5-6 years of experience in administration.
- Held multiple roles including social media specialist, associate, and technical support representative, showcasing versatility in service roles.