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Raúl

Customer Service & DRP Planning Supervisor

Contact

Monterrey, Nuevo León, Mexico
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Competencies

SAP MM

Experiencia demostrada en SAP MM.

SAP PP

Experiencia demostrada en SAP PP.

Microsoft Office

Experiencia demostrada en Microsoft Office.

Advanced Excel

Experiencia demostrada en Advanced Excel.

Smartsheet

Experiencia demostrada en Smartsheet.

Education

Master's, Financial Planning
IESFI
Completado 2028
Master of Business Administration (MBA)
Tecnológico de Monterrey (ITESM)
Completado 2022
B.A., International Relations
Universidad Autónoma de Nuevo León (UANL)
Completado 2013
Data Analytics for Decision Making
University of Cambridge
Completado 2020
Data Analytics Bootcamp
Tecnológico de Monterrey (ITESM)
Completado 2020

Languages

EnglishNative-level bilingual
SpanishNativo

Summary

Customer Service & DRP Planning Supervisor buscando nuevas oportunidades

Experience

Continuous Improvement Manager | Business Intelligence & Analytics

OPTIMAS SOLUTIONS
Mar 2023 - Presente

Eliminated USD 3M in excess inventory within 10 months by redesigning Days on Hand logic and building decision-support dashboards in Tableau and Power BI.. Reduced monthly freight spend from USD 300K to USD 120K, a 60% reduction, and cut expedite freight costs by 90% through prioritization, root-cause analysis, and stronger execution controls.. Redesigned warehouse layout and inventory strategy, reducing picking time by 60% while improving material flow.. Automated recurring S&OP and operational reporting, saving more than 10 hours per week of manual work and improving data consistency.. Built KPI dashboards for warehouse and operations teams across the Americas, improving leadership visibility and decision-making.

Customer Service & DRP Planning Supervisor

COOPER LIGHTING SOLUTIONS
Mar 2022 - Mar 2023

Led Fast Action Plan meetings to resolve material shortages, escalate critical supply constraints, and align recovery actions with senior management and manufacturing stakeholders.. Supported SIOP, MRP, DRP, cycle counting, inventory controls, planning parameters, replenishment strategies, safety stock, and material availability across the value stream.. Rebalanced inventory across U.S. distribution centers to improve product availability while reducing overstock exposure.

Purchasing Supervisor

COOPER LIGHTING SOLUTIONS
May 2018 - Mar 2022

Led and developed a 13-person purchasing team responsible for USD 171M in annual spend across more than 400 suppliers in Asia, Europe, and Mexico.. Applied Lean and root-cause analysis and automated recurring SAP MM and Excel activities to improve process accuracy and team productivity.

Senior NPI Buyer

COOPER LIGHTING SOLUTIONS
Dic 2017 - May 2018

Managed material readiness for new product introductions and coordinated purchasing, planning, supplier, and operational priorities.

Buyer

COOPER LIGHTING SOLUTIONS
Dic 2016 - Dic 2017

Customer Service / Materials Planner

LEAR CORPORATION
Feb 2013 - Dic 2016

Coordinated customer requirements, materials planning, and production priorities in an automotive manufacturing environment, supporting continuity of supply and delivery performance.. Used MRP-based planning and cross-functional problem solving to align demand, inventory, and material availability with operational needs.

Skills

SAP MMSAP PPMicrosoft OfficeAdvanced ExcelSmartsheet
Published on CazVid - Nov 4, 2026
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