Experienced call center agent specializing in customer support, technical assistance, and sales, fluent in English and Spanish.
Handled customer inquiries, support, and scheduling in call center settings.
Provided technical assistance to clients across several technical support roles.
Engaged in sales activities and upselling during customer support interactions.
Fluent in English and Spanish, used for effective communication with clients.
Teleperformance Honduras
Ibex Honduras
IntouchCX
Startek Honduras
Care Solace
Bachelor of Science and Humanities
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Employed empathy and teamwork to enhance customer satisfaction and team dynamics.
Startek Honduras
