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Rafael

Customer Service & Sales Professional with Telecom Industry Expertise

Video resume

Video Resume
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Contact

Santo Domingo, Nacional, Dominican Republic
Available on CazVid
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Competencies

Customer ServiceExperto

Provided exceptional customer service focusing on client satisfaction and support.

Sales SkillsAvanzado

Demonstrated strong sales ability in telecommunication retail environments.

Visual MerchandisingIntermedio

Created and updated product displays to attract customer interest.

Cash ManagementIntermedio

Handled cash register operations and maintained organized checkout areas.

Bilingual Communication (English & Spanish)Avanzado

Fluent in Spanish and capable of providing customer support in both languages.

Education

METRO UNIVERSITY
Completed 2022
UTESA School

Languages

SpanishFluent

Summary

Experienced sales and customer service professional with a background in telecom retail, committed to delivering legendary service and increasing customer satisfaction.

Key Achievements

  • Demonstrated outstanding customer service and sales skills across multiple telecom retailers.
  • Arranged and maintained organized, appealing merchandise displays to promote products.
  • Facilitated retail sales of cellular devices and wireless services, enhancing customer satisfaction.

Experience

MOVIL EXPERT

RUSSELL CELLULAR INC- VERIZON AUTHORIZED RETAILER
10/2022 - 01/2023

Facilitate retail sales of cellular phones, tablets, watches, and other devices along with wireless services to the public while demonstrating outstanding customer service.

MOBILE EXPERT

METRO BY T-MOBILE / MAZ CONNECT
11/2018 - 08/2022

Offered each customer top-notch, personal service, and polite support to increase sales and customer satisfaction., Displayed merchandise by arranging in appealing and orderly and balanced and organized cash register by handling cash.

SALES ASSOCIATE

BOOST MOBILE
01/2017 - 11/2018

Prepared interesting and innovative visual displays to grab customers' interest and promote sales., Updated pricing, and signage to complete product displays.

Skills

Customer ServiceSales SkillsVisual MerchandisingCash ManagementBilingual Communication (English & Spanish)
Published on CazVid - May 17, 2026
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