This is my profileContact via CazVidpia
Soporte técnico
Contact
Competencies
Expertise in diagnosing and resolving technical issues across various platforms.
Skilled in providing high-quality support and ensuring customer satisfaction.
Ability to work effectively within teams to achieve common goals.
Proficient in identifying issues and implementing effective solutions.
Capable of adjusting to new challenges and environments swiftly.
Education
Summary
Dedicated technical support specialist with experience in IT support and customer service. Proven ability to resolve issues efficiently.
Key Achievements
- Provided effective technical support to users, resolving issues both in-person and remotely.
- Successfully configured equipment and workstations to enhance operational efficiency.
- Contributed to the maintenance and continuity of IT operations at DUOC UC.
- Organized multiple events, ensuring high levels of customer satisfaction.
Experience
Soporte técnico
Soporte técnico a usuarios (presencial y remoto).. Diagnóstico y resolución de incidencias.. Configuración de equipos y estaciones de trabajo.. Apoyo en mantenimiento y continuidad operativa.
Soporte técnico básico
Inventario de equipos tecnológicos. Soporte técnico básico
Organización de eventos.. Atención al cliente.