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Perla
Virtual Assistant with Customer Service & Bilingual Skills
Video resume
Virtual assistant position
My name is Perla Garduño.nI'm from Querétaro, Mexico.nI'm responsible kind and tolerant person, I like to help people and quick learner. nMy last job was in customer service, english-spanish spoken, answering calls to asist in problems, taking messages, making appointments for medical clínic, always with the high Quality service for positive feedback or resolution.n
Contact
Querétaro City, Querétaro, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered quality service by assisting clients and resolving issues in a medical setting.
Bilingual CommunicationAdvanced
Effective communication in English and Spanish, both spoken and written, for diverse client interactions.
Appointment SchedulingIntermediate
Managed appointment bookings for medical professionals, ensuring efficiency and accuracy.
Problem SolvingIntermediate
Assisted callers in troubleshooting issues, providing quick and effective solutions.
Summary
Experienced customer service professional fluent in English and Spanish, with a focus on appointment scheduling, message management, and client support in medical and other sectors.
Key Achievements
- Provided high-quality customer service in a medical clinic, ensuring positive feedback and resolution.
- Handled multi-channel communication in both English and Spanish, demonstrating bilingual proficiency.
- Managed appointment scheduling and message taking, streamlining clinic operations.
Skills
Customer ServiceBilingual CommunicationAppointment SchedulingProblem Solving
Published on CazVid - Jul 3, 2025