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Competencies
Demonstrated experience with Salesforce CRM.
Demonstrated experience with Google Workspace (Drive, Docs, Sheets).
Demonstrated experience with AI Management (Generative AI tools).
Demonstrated experience with Microsoft Office 365.
Demonstrated experience with Strategic negotiation.
Education
Languages
Experience
Logistics Specialist - Spot Market Carrier
Manage carrier sales and strategic negotiations within the Spot market., Utilize Salesforce CRM to track logistics operations and optimize workflows., Coordinate with carriers to ensure efficient freight movements and market competitiveness.
Customer Service Agent
Act as the primary point of contact (POC)., Handle outbound and inbound customer calls., Engage with customers to address and resolve issues related to money transfers., Utilize CRM and Salesforce platforms for efficient workflow management., Collaborate with partners to resolve transfer-related issues.
Sales Team Leader
Led sales activities and coordinated commercial efforts within the pharmaceutical sector., Provided ongoing guidance and support to team members, fostering a culture of continuous learning and professional development., Collaborated with cross-functional teams to drive process improvements and implement best practices, resulting in enhanced operational efficiency and customer satisfaction.