Experienced bilingual customer service and sales professional skilled in client engagement, collections, and administrative tasks, with a proven ability to streamline processes and improve service quality.
Provided bilingual customer support and follow-up to ensure client satisfaction across roles.
Engaged in inbound sales and cold calling collections to achieve organizational goals.
Handled bookkeeping, invoice management, and data organization as a Virtual Assistant.
Utilized Office Suite, CRM, Salesforce, and project management tools effectively in daily tasks.
Foundever SAS
Telephone sales of intangible products., Back office organization for sales data base, Customer Service., Sales follow ups
First Global Response SAS
Cold calling collections, Account follow-ups and goal work., Customer service., Set payment arrangements and manage same day payments
CAS Group LLC
Bookkeeping, Excel tables management., Invoice organization and categorization., Reconciliations and funds request., Review and organization for purchase orders
BACHELOR
HIGH SCHOOL DIPLOMA
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